Service & Support

📞 Service & Support

ERS Spare Parts and Service Support is available to help you maintain your system and keep it running at peak performance. Whether you need spare parts, technical support, or field service, our team is ready to assist.

At Engineered Recycling Systems (ERS), we believe that a system is only as good as the support behind it. That’s why we offer a comprehensive range of service options to keep your operation running efficiently, safely, and with minimal downtime.

🛠️ On-Site Training

Every ERS system installation comes with hands-on, on-site training from our experienced technical team. We’ll work directly with your operators and maintenance staff to ensure they fully understand system operation, safety procedures, and routine maintenance practices — giving your team the confidence to run your system at peak performance from day one.

📞 Technical Support & Spare Parts

Need assistance? Our dedicated Technical Support Line is available to answer your questions, troubleshoot issues, and provide expert guidance whenever you need it. In addition, our Atlanta-based parts department stocks a wide range of critical components and wear parts, ensuring fast shipping and minimal downtime for your operation.

Office Line: +1 (770) 954-8780
Email: parts@engineeredrecycling.com

🔧 Remote Diagnostics

ERS systems are equipped with advanced control and monitoring capabilities that allow our technicians to perform remote diagnostics and system checks. Whether you’re fine-tuning system parameters or addressing a technical issue, our team can securely access your control system and provide real-time support — reducing service visits and keeping your operation online.

Why ERS Service?

✔️ Fast, reliable technical support

✔️ Factory-trained service technicians

✔️ Stocked spare parts inventory

✔️ Remote system monitoring and diagnostics

✔️ On-site operator and maintenance training